Ask us a question.
Scent of the Season
Can I make it so I get one candle every month?
Can I order a monthly subscription?
Can I order more than one?
Can I return or exchange a Scent of the Season candle?
Can I send a gift note in my Scent of the Season subscription?
Can I upgrade the shipping for Scent of the Season?
See all 28 articles
How much is my ring worth?
Can I choose what size ring I get in my candle?
Will the ring make my finger turn green?
How can you put rings in every Diamond Candle Ring Candle?
Can't find a ring in my candle?
Where do the rings come from?
See all 10 articles
Can a candle cause an allergic reaction?
Proper Care for your candle is important!
Does Diamond Candles use peanuts in candle production?
Can I buy these wholesale to sell in my store?
How do I fix a tunneling candle?
See all 26 articles
What is your return policy?
Promotions or Special pricing
Can I use multiple Discount Codes in one order?
What forms of payment do you accept?
See all 9 articles
Can I use a coupon code to purchase a gift card?
Can I use a coupon code on a purchase with a candle and a gift card?
Can I get a refund on a gift card?
How much is shipping on the gift cards?
How come your gift cards don't include the cost of shipping?
Do you ship physical gift cards out?
See all 11 articles
Flex Neck Lighters
Does the Flex Neck Lighter have a warranty?
Why won’t my new Flex Neck Lighter ignite?
Why does the Flex Neck Lighter take longer to light than other lighters?
Do I need to add flints to my Flex Neck Lighter?
How do I add fuel to my Flex Neck Lighter?
What kind of fuel should I use to fill my Flex Neck Lighter?
See all 8 articles
Do you have a fundraising program?
Can you sponsor my charity event?
Do you have open positions or career opportunities?
Can I do a Youtube video review on my own?
Can you sponsor a Youtube video or blog review?
What is Diamond Candles phone number?
Can't find an answer to your question?
Why did my password get reset?
Why do you have Facebook Sign Up?
Is my Facebook account connected with my email account?
I can't login and make a purchase?
Do you ship internationally?
How long does it take to ship my candle?
How much does shipping cost?
Shipping to APO/Military personnel
Can I change my shipping address after I place my order?
My Order says PENDING, why hasn't it shipped?
See all 12 articles
How do I enter a RINGREVEAL™ code?
Free Method of Entry
What will I see if I win a RingReveal ring?
What if I accidentally exit out of Ring Reveal while filling out my W-9?
Why do I have to complete a W-9?
I don't want to complete the tax forms online?
See all 29 articles