|Economy Flat Rate
(10-15 Business Days)
|Standard Flat Rate
(3-5 Business Days)
(2 Business Days)
|Orders under $75||$7.95||$12.95||$26.95|
|Orders over $75||Free||$5.00||$19.00|
Business Days (shipping days) are counted Monday through Friday. Generally, packages are delivered during the week. In some locations USPS will deliver packages on Saturdays and during the holidays in limited areas the shipping companies will deliver on Sunday.
Diamond Candles uses USPS, FedEx, and UPS interchangeably.
Orders generally ship out from our warehouse within 1-2 Business Days of you placing an order. Economy Shipping is 10-15 days in transit after order ships. Standard is 3-5 business days in transit after your order ships. Expedited Shipping is up to 48 hours in transit after order ships. Longer transit times to destinations outside the contiguous U.S.
Expedited Shipping Options
Orders must be placed by 1:00 PM CST Monday - Thursday for Expedited (2 Day) shipping orders to be shipped that same day. All packages are shipped by either USPS, UPS, or FedEx depending on the fastest way to get the package to your location given the chosen shipping method and are subject to change. Generally all standard shipping orders will be shipped via the USPS and Expedited service either UPS or FedEx.
We cannot ship Expedited or Priority to PO Boxes, only economy shipping is available for PO boxes.
We do ship to PO boxes, but we cannot expedite the shipping. Please choose economy shipping for all PO box shipments.
Shipping to Alaska and Hawaii
We do ship to Alaska and Hawaii, however additional shipping charges will apply and delivery may take longer. This charge covers the additional postage and handling required to ship to these locations.
Here are the basics for orders shipping to Alaska and Hawaii:
At this time we do not ship internationally.
APO shipping is available. Only economy shipping is available for any APO orders. Shipping to an APO box costs $5 extra. For example 1 candle shipped via economy is $7.95, 1 candle shipped to an APO address will be $12.95 and will be shipped USPS Priority Mail.
You will receive tracking information once your order has been issued a label from our facility. When you receive your tracking number and check the carriers site, it may show as 'Package Not Found'. Your package tracking will update within 24 - 48 hours of you receiving your tracking number.
Ordering More Than One Candle
Based upon availability and current shipping load if you are ordering more than one candle you may receive your candles in multiple shipments and possibly different days. If you receive a package with only part of your order, give it another 24-48 hours to receive a second shipment. If nothing further comes please alert our Customer Support team.